|Employer||Texas Tech University Health Sciences Center|
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
The primary objective of this position is to provide excellent customer service to the patients of the TTUHSC SON Larry Combest clinics to meet patient health care needs. This position is responsible for assuring smooth operations of the clinics through verification of patient insurance for proper billing protocols.
The employee is is responsible for:
Employee may service as backup coverage for front office staff. Duties associated with this coverage include:
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Diversity Statement, Professional/Personal References, Recommendation/Referral, Resume / CV
Other Documents Supporting Qualifications
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.