Associate Quality Assurance Analyst - Technology Services, Denver, Colorado

Employer City and County of Denver
Created 11/25/2021
Reference 479982
Job type Full Time
Country United States
State Colorado
City Denver
About Our Job

Employment Requirement: City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information.

Employment Location: Primarily remote with expectation that you must come into the office periodically (Wellington Webb Municipal Building, 201 West Colfax Avenue, 3rd floor, Denver, CO 80202) and reside in or intend to reside in the state of Colorado.

This posting will accept applications until December 5th. Please apply as soon as possible.

About Technology Services

The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens.

About the Quality Assurance Team

The Quality Assurance (QA) team performs various QA activities (requirements review, risk analysis, test planning/strategies, test case creation, manual test execution, automation scripting, performance testing, and user acceptance test coordination) for various applications and integrations to ensure and validate that user expectations are met and that high quality value added solutions are being delivered.

Diversity in the City

The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.

As an Associate Quality Assurance Analyst, you will assist with and support the planning, design, and implementation of various types of tests from simple to moderately complex in order to test computer systems and applications to ensure proper configuration and operation. You will also work collaboratively within the IT developers, project managers, and business analysts as well as with agency partners to execute and validate test cases based upon functional and non-functional system requirements.

Additionally, the Associate Quality Assurance Analyst:
  • Assists with the planning, development, and implementation of test strategies and test cases that align information technology solutions with customer requirements and initiatives
  • Ensures compliance with quality assurance standards and practices
  • Plans and executes tests on various software applications and systems integrations between applications
  • Reviews end user business needs and documents to ensure that requirements are testable
  • Develops test plans, test cases, test scripts and test reports on multiple projects of varying size
  • Ensures that end user expectations are achieved during the testing process and supports acceptance testing activities
  • Tracks and reports progress of testing errors and risks to the project team and makes recommendations to improve configuration of applications and systems as part of the risk mitigation process
  • Performs other related duties as assigned or requested

About You

We are looking for someone with some or all the following skills and experience:
  • Knowledge of Software Development Life Cycles (SDLC) and Software Testing Life Cycle (STLC) frameworks and defect lifecycle processes.
  • Ability to document and troubleshoot errors.
  • Ability to work independently and as part of a team.
  • Ability to organize, prioritize, and manage time efficiently.
  • Ability to learn and utilize test management/defect management tools such as JIRA and Microsoft Test Manager (MTM) for test cases and defects.
  • Ability to advise customers on the utilization of best practices within the technical landscape.
  • Knowledge of various test management and defect tracking tools.
  • Skill in supporting end user testing.

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
  • Education Requirement: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or a related field.
  • Experience Requirement: Two (2) years of professional level experience working on an integrated technology software system development and/or production support team.
  • Education and Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
  • Additional appropriate education may be substituted for the minimum experience requirements.
About Everything Else

Job Profile
CI3128 IT Quality Assurance Analyst Associate
To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Position Salary Range
$66,164.00 - $109,171.00

Starting Pay
Based on education and experience

Technology Services

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

For information about right to work, click here for English or here for Spanish.

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