Community Program Coordinator-Health Care for the Homeless/Farmworker Health Program (Open & Promo), Redwood City, California

Employer County of San Mateo, CA
Created 11/25/2021
Reference 479910
Job type Full Time
Country United States
State California
City Redwood City
Salary $86,632.00 - $108,243.20 Annually
Description
The San Mateo County Health Care for the Homeless/Farmworker Health Program (HCH/FH) is seeking a highly motivated and experienced individual with a commitment to public service and programs supporting people experiencing homelessness and the farmworker community for a Community Program Coordinator position.

The San Mateo County Health Care for the Homeless/Farmworker Health (HCH/FH) Program is a program that is intended to improve access to primary health care and other health services for those experiencing homelessness and for the farmworker community. The program is based at the San Mateo Medical Center (SMMC), and is funded by a grant from the U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA), under Section 330 of the Public Health Act (covering Community Health Centers).

The Community Program Coordinator is primarily responsible for the support and monitoring of the community-based organizations that provide contract services for the HCH/FH program. The position is also integrally involved in the development of the program's strategic and tactical plans, mandatory federal reporting, Quality Improvement (QI) efforts, administrative support of the program's governing board (Co-Applicant Board), and preparation of various reports and program documents.

The ideal candidate will possess the following:

  • Bachelor's degree from an accredited college or university in business or public administration, finance, political science, social studies or a closely related field; a Master's degree is highly desired.
  • Local government (city/county) experience, experience with Federal grants and grant compliance.
  • One to three years of increasingly responsible experience performing a wide variety of duties supporting contracted community programs.
  • Experience in contract development including the proposal process.
  • Experience in contract performance monitoring and providing Technical Assistance and training.
  • Experience in homeless and/or farmworker programs, including community non-profits, and particularly health related programs.
  • Background, training or experience in health care delivery including outpatient clinics, quality improvement, patient access, case management, supportive health services and patient care models (Patient Centered Medical Home, Whole Person Care, etc.).
  • Experience with Electronic Health Records (preferably eClinicalWorks (eCW)).
  • Experience in supporting a governing board/commission.
  • Ability to communicate concisely and effectively both orally and in writing, and to summarize and clearly convey complex financial and data structures, concepts, formulas and budgetary or program relationships to a non-technical audience in staff reports, worksheets, instructions and reports.
  • Ability to build strong effective relations with executive level management and staff; as well as establishing effective partnerships with others by using a participatory style in reaching solutions to problems.
  • Have political astuteness, strategic thinking and planning; and the ability to collaboratively work with staff in accomplishing goals.
  • Ability to learn quickly and work independently.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
Examples Of Duties
Duties may include, but are not limited to, the following:

  • Provide programmatic and operational technical assistance to the management and staff of service contractors with the HCH/FH Program, including the development of program policies and procedures and the training of staff.
  • Evaluate service contractor program effectiveness against contract and program goals, funding source or contract requirements, and other regulations; support the development of Quality Assurance/QI plans for HCH/FH contractors to identify service efficacy and efficiency, identify program problems, present findings and recommend appropriate action.
  • Collaborate with program contractors, SMC Health, SMMC management and program staff to support patients'/clients' access and integration into available services; act as the primary liaison within SMC Health and SMMC in support of contract services
  • Provide primary support for HCH/FH program compliance with HRSA requirements, including lead for coordination and organization of the program's efforts is preparation, process, and response to HRSA site visits
  • Provide primary support for the operation and management of the HCH/FH Co-Applicant (governing) Board
  • Identify and/or support and/or deliver training for internal and external partners
  • Prepare periodic and special statistical or narrative reports as required, utilizing multiple source data.
  • Participate in program, departmental, Countywide and/or State planning process.
  • Serve on variety of committees and task forces; support the development of grant proposals, reports, program documentation, policies, procedures and other written materials.
  • Analyze and incorporate legislative changes and other relevant information into program policies.
  • Coordinate and conduct special events and projects.
  • Perform related duties as assigned.

Qualifications

Knowledge of:
  • Principles and practices of the specific program area to which assigned.
  • Principles and practices of program evaluation and planning.
  • Principles and practices of client service delivery.
  • Principles, practices and techniques of administrative and programmatic research, analysis and programming.
  • Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
  • Computer applications related to the work.
  • Office administrative practices and procedures, including records management and the operation of standard office equipment.

Skill/Ability to:
  • Monitor, analyze and evaluate program effectiveness.
  • Compile and analyze data, draw sound conclusions and prepare and present effective reports.
  • Analyze, interpret and apply various regulations and requirements.
  • Plan, coordinate and implement administrative and programmatic research and analysis.
  • Plan, coordinate and conduct special events and projects.
  • Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
  • Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
  • Communicate effectively, both orally and in writing.
  • Exercise sound independent judgment within general policy and regulatory guidelines.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Community Program Analyst II: Bachelor's degree in public or business administration, management or a related field and four years of professional level analytical, administrative and programmatic experience in a community-related setting, including some experience in contract monitoring.

Application/Examination
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%).] Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE:
Final Filing Date: Wednesday, December 14, 2021, by 11:59 PM PST
Application Screening: Week of December 27, 2021
Panel Interview: Week of January 10, 2022


The County of San Mateo requires that all employees provide proof of COVID-19 vaccine or comply with weekly COVID-19 testing. Employees hired into specified health care facilities and other high-risk settings where there is potential for frequent COVID-19 exposure to staff and highly vulnerable patients are required to provide proof of COVID-19 vaccination. For more specific information, please refer to the County's COVID-19 Vaccine and Testing Policy .

At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs.

The County is an Equal Opportunity Employer.

HR Analyst: Ximena Burns (11232021) (Community Program Analyst II - G246)

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