Shift Leader 3rd Shift, Brownsville, Texas

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.

About our Children's Shelters

Many children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.

What You'll Do

The Shift Leader is responsible for the oversight and operational performance of all Youth Care Workers in the facility to maintain a safe, supportive, and structured environment that meets the needs of the Unaccompanied Children (UC) in accordance with Upbring standards, state licensing standards, and other federal, state, and local regulatory requirements. This position serves as the liaison with other leads. Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

All Upbring Children's Shelters employees must comply with ORR's vaccination mandate.

All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted.

3rd Shift Hours: 10:30 pm - 7:00 am

Work Standards

• Provides director supervision of youth care workers supervision and observation of all UC while in their living spaces or common areas; to ensure youth care workers always have line of sight
• Ensures appropriate shelter care and line of sight supervision of unaccompanied minors by assigned staff is handled appropriately and is organized
• Ensures that precautions, restrictions, and other safety interventions are being properly implemented during assigned shift
• Ensure safety, security and sanitation standards maintained in all work areas
• Complete required training hours per licensing standards
• Other duties and special projects as assigned

Communication

• Report and properly document all incidents in a timely manner (prior to end of shift)
• Provides documentation of supervision by completing supervisory log for all staff supervised
• Completes all required documentation that pertains to the assigned department in a timely fashion including but not limited to daily reports
• Supports the Site Lead through formal and informal supervision and provides staff with ongoing feedback

We Are Servants| We Help Others

Teamwork

• Collaborates and communicates with shift supervisor
• Provides coverage for assigned staff when needed
• Supervise Youth Care staff assigned to shift in the execution of their assigned duties and adherence to administrative and programmatic policies and procedures as directed by program leadership
• Report performance concerns and/or problems to Site Lead
• Notify program leadership of containments, runaways or any serious incidents that occur on or off facility, immediately
• Develop and maintain a positive working relationship with management team, staff, and UC to meet the needs of the US and ensure the program goals and objectives are being met
• Work closely with management and staff to ensure program operations, goals, and objectives are being me and the UC are receiving the highest quality of services and support
• Must assist in the evacuation of UC as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences

We Are Family| We Are Passionate & Compassionate

Building Relationships

• Converse with UC and Youth Care Workers to reinforce positive behavior and promote social interaction and community inclusion
• Serve as a positive role model for UC and Youth Care Workers by demonstrating professionalism and good judgement
• Work as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the community

Minimum Qualifications

• High School diploma or equivalent
• Must be at least 21 years of age
• 1 year experience working with children in a social service setting
• Ability to use good judgement, think and act rationally and calmly in difficult and stressful situations
• Strong interpersonal skills with the ability to interact with a diverse staff and resident population
• Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of residents
• Strong verbal communication skills
• Strong organizational and time management skills with the ability to meet deadlines and complete tasks in a timely manner
• Demonstrated ability to write legibly and in a concise and understandable manner
• Ability to work in a team environment and independently
• Bilingual in Spanish

Preferred Qualifications

• Associates degree in a human services field
• Prior supervisory experience
• 2 years of experience in a childcare or residential care of adolescents

Perks at Upbring

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more!
• 403(b) Plan
• Employee Assistance Program
• 24/7 access to telemedicine and counseling services
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires frequent standing, sitting, walking, and using a computer for long periods of time
• Position works in a facility with and around children frequently
• Lift, push, pull, move up to 25 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Diversity. Equity. Inclusion. Belonging

We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.

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