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Employer	University of Kentucky
Created	05/10/2024
Reference	240735127
Country	United States
State	Kentucky
City	Lexington
Zip	40502
Salary	-
University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status. Posting Details Posting Details Job TitlePatient Relations Assistant/UKHCRequisition NumberRE43628Working TitlePatient Relations Assistant - KCH DanceBlue Pediatric Hematology Oncology ClinicDepartment NameM4000:Pediatrics ClinicWork LocationLexington, KYGrade Level06Salary Range$16.20-24.82/hourType of PositionStaffPosition Time Status Full-TimeRequired Education HS Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience 3.5 yrs Required License/Registration/Certification None Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. Shift Monday – Friday, Day Shift; 7:30 am – 5:00 pm (40 hrs/wk) Job Summary The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. Skills / Knowledge / Abilities The ideal candidate will have customer service experience and be able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously. Does this position have supervisory responsibilities? NoPreferred Education/Experience 3.5 years of experience required Deadline to Apply05/23/2024University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen. Posting Specific Questions Required fields are indicated with an asterisk (). Please indicate your years of paid employment experience working in customer service. None More than 0, up through 1 year More than 1 year, up through 3 years More than 3 years, up through 5 years More than 5 years * Please indicate your years of experience working in a medical office or clinic setting. None More than 0, less than 1 year More than 1 year, less than 2 years More than 2 years, less than 3 years More than 3 years * Do you have experience working with children with chronic illness? Yes No * Please indicate your years of paid, full-time employment experience in patient registration. None More than 0, up through 1 year More than 1 year, up through 3 years More than 3 years, up through 5 years More than 5 years * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork? Yes No * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience. (Open Ended Question) * Where did you first see this position advertised? UK Jobs Website Employee Referral Print Advertisement Job Fair InsideHigherEd.com HigherEdJobs.com Diverse Issues in Higher Education Oneclick.jobtarget.com Indeed.com Other On-line/Media Advertisement A Colleague, Friend, and/or Family member None of the above Applicant Documents Required Documents Resume Optional Documents PI240735127

Patient Relations Assistant/UKHC, Lexington, Kentucky

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